In the twenty-first century, leaders are made, not born. Whatever your current skill-base, you can build on it. In this one day intensive workshop, renowned leadership and management development consultant Robert Hersowitz will show you how. He focuses on the key factors, competencies, skills and techniques that today's senior managers need to be aware of in order to improve their performance as successful leaders.
Becoming a manager is more than just a change of job title, it means being able to demonstrate the skills and competences required to lead a team successfully in your organisation. Not only will you require highly developed planning and organisational skills if you are to complete tasks efficiently, but you will need to understand the people you are working with at all levels (starting with yourself).
Today's workplace is changing fast with cross-border, flexible and remote working becoming an increasing reality for more employees each year. Without doubt, this trend is set to continue with significant implications for business leaders and managers and how they effectively manage, communicate with, and motivate their teams.
How well you relate to other people and use a wide range of techniques to influence them will decide your level of corporate success.
New management techniques focus on collaboration across boundaries, improved communication, negotiation skills, motivation and teamwork. In addition contemporary organisational life is changing from a fixed hierarchical approach to loose networking with a wide range of people from different disciplines and a variety of cultures. Furthermore, the common theme affecting most organisations is CHANGE and all that this implies: competition, increased economic upheaval, reorganisation, remote working, instability and potential conflict.
In every area of business (and personal) life you’Äôre going to have to make requests, deflect anger, deal with conflict or simply say ’Äòno’Äô convincingly. Few people find this easy. But there are specific techniques that can be learned to help you act effectively.
This three-day programme provides you with a unique opportunity to accelerate the development of your skills, whether you are focusing on managing the impact of change or transition, building a high performance team, or developing the trust, enthusiasm and mutual support of your employees. Working with a range of practical tools, frameworks and techniques and with the benefit of the combined experience of your Programme Director and fellow course delegates, this event is guaranteed to improve your management and leadership styles.
Essential Management Skills for Senior Secretaries
Your position means that you are more than ever before part of the managerial structure of your organisation - involved in change, managing tight time schedules, negotiating with figures inside and outside the organisation and dealing tactfully with a range of difficult situations. Also, more responsibilities are being added to your workload.
"It was stimulating, informative and fun - it has given me plenty of food for thought to bring back to my company and given them a more rounded business person in return for their investment" Lisa Davies, Deputy Head of Media and Public Affairs, South West Trains
