This is offered to managers and executives who are looking to improve their overall performance in leading and managing others.
The coaching sessions consist of the following :
An initial session to establish and clarify development needs and specific skill sets and competencies
A tailored 'development plan' to address issues through coaching in line with a "brief" from sponsor/manager
'Hands on' coaching using a range of tools to address the following topics:
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Personal effectiveness coaching through raising self and other awarenes
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Working on behavioural techniques to address issues such as - self-projection, assertion and interpersonal effectiveness - dealing with difficult people issues
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Practical strategies for improving working relationships, upwards, sideways and downwards
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Managing one to one and one to group interactions (teams and meetings
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Problem solving and conflict resolution (managing and implementing change)
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Guidance on career development
Roleplay, video, tailored case studies and diagnostic instruments are used to reinforce learning and personal effectiveness.
The coaching approach includes the establishment of a 'personal development plan' which can be followed-up and monitored over a particular time-scale where required.
"Remote coaching" is also offered as part of a follow-up plan, where individuals are asked to maintain regular contact by monitoring progress via email and phonecall updates.
'Rob was an absolutely fabulous trainer - clear and helpful at all times'
'I found the role play an excellent way to practice and found the constructive criticism great'
Jeanette Wright, Executive Assistant to the Finance Director, Interflora British Unit
